Policies

What Information Do We Collect?

To access QontaHub's features, you'll need to create an account. During registration, you'll be required to provide certain information (both personally identifiable and non-personally identifiable information). We may also obtain personally identifiable information if you contact us via email with questions or comments.

Depending on your use of the QontaHub Service, we collect two types of information:

Personally Identifiable Information

Information that identifies you or can be used to identify or contact you. Examples include: Your name, IP address, Accounting firm name, Professional role, Address, Email address, Phone number, Billing and credit card information

Non-Personally Identifiable Information

Information that, by itself, cannot be used to identify or contact you, such as: Demographic information (professional experience, firm size, specialisations), Platform usage data, Browser types, Domain names, Statistical data about QontaHub Service use

Information we automatically collect when you use our services:

Your use of the Services

We track certain information when you visit and interact with our Services: Features used, Tasks, projects, and documents accessed, Type and size of uploaded documents, Frequently used search terms, Interactions with clients and team

Device and Connection Information

We collect information about devices used to access the Services: Connection type and settings, Operating system, Browser type, IP address, Device identifiers, Crash data

Cookies and Other Tracking Technologies

QontaHub and our partners use cookies and other tracking technologies to provide functionality and recognise you across different devices and services.

All this information is collected and processed in compliance with data protection laws and is used exclusively to provide you with the best experience in managing your accounting practice.